TERMS AND CONDITIONS

Delegate bookings

MA Education Ltd accepts bookings under the following conditions:

All correspondence will be sent to the participants at the address specified on the booking form or over the telephone.
Bookings must be completed online and payment made by credit/debit card or by requesting an invoice.
If requesting an invoice, payment is due on receipt of the invoice. All payments, including credit card, must be in pounds sterling (GBP)


MA Education Ltd reserves the right to cancel a booking if payment is not made six weeks prior to the event taking place. Any outstanding payment becomes the responsibility of the individual making the booking.
Payment for any booking made within six weeks of the event will still be due to the company irrespective of whether the guest(s) attends.
Bookings may be made by telephone but payment must be made in full by credit card.

It is the responsibility of the person making the booking to ensure MA Education are aware of guests' special dietary requirements. Every effort will be made to accommodate dietary requirements, however availability of alternatives cannot be guaranteed.
Should a guest be unable to attend, a substitute guest may take his/her place. Amendment to a booking can be made online.
MA Education Ltd reserves the right to change the event timings, date and/or venue.
MA Education Ltd does not accept responsibility for loss or damage to guests' own property and/or personal effects whilst at the event.
MA Education Ltd does not accept liability for loss or damage to personal effects caused by events beyond its control, including (but without limitation) fire, flood, strikes, civil disturbances or for consequential loss or damage of any kind whatsoever.


Cancellation of booking/refund policy

Written cancellations received six weeks prior to the event will be accepted and a refund of 90% of the booking charge will be made. After this date, no refunds can be given. Verbal cancellations will not be accepted. If written cancellation is not received six weeks prior to the event full payment will still be due irrespective of whether the guest(s) attends the event.